Shipping Policy
Thank you for visiting and shopping at AMG DENTAL GROUP. The following terms and conditions constitute our Shipping Policy.
ORDER PROCESSING & DELIVERY
- The total estimated delivery time consists of order processing time + shipping time.
- Once an order has been placed, it enters our order processing system and may not be cancelled once processing has begun.
- After your order is confirmed, you will receive an order confirmation email. Shipping and delivery information will be provided once your order has been processed.
- Estimated delivery dates are provided for guidance only. While we make every effort to ensure timely delivery, delivery times may vary depending on destination, carrier operations, customs procedures, holidays, and other circumstances beyond our reasonable control.
- Where required by the shipping service, deliveries may require a signature at the delivery address.
- Orders may be delivered in more than one shipment when necessary.
- Once your order has been shipped, you will receive tracking information whenever tracking is available for the selected shipping method.
SHIPPING RATES & DELIVERY ESTIMATES
- Shipping times vary depending on the destination and selected shipping method.
- Applicable shipping charges will be calculated and displayed at checkout before payment is completed.
- International delivery times may vary depending on customs clearance and local carrier procedures.
TRACKING, LOST OR DAMAGED SHIPMENTS
Where tracking is available, customers are responsible for monitoring the shipment using the tracking information provided.
If a shipment appears to be delayed, lost, or damaged during transit, please contact us so that we can assist with the appropriate carrier investigation.
Claims relating to shipments handled by third-party courier companies may also be subject to the applicable courier’s terms, procedures, and claim requirements.
AMG DENTAL GROUP is not responsible for delays caused by the courier, customs authorities, incorrect delivery information supplied by the customer, or circumstances outside our reasonable control.
SHIPMENT CONFIRMATION
You will receive a shipment confirmation email once your order has been dispatched.
Where available, the shipment confirmation will include a tracking number or tracking link. Please allow 1–3 business days for tracking information to become active after dispatch.
CUSTOMS, DUTIES AND TAXES
AMG DENTAL GROUP is not responsible for customs duties, import taxes, tariffs, brokerage fees, or other charges imposed by authorities in the destination country.
Any such charges incurred during or after shipping are the responsibility of the customer unless otherwise stated during checkout.
CONTACT US
For questions regarding shipping, delivery, or an existing order, please contact:
Address: PORT360-Towers Buildings, 34 Haorgim Boulevard, Ashdod, Israel 77609
Phone: + (972) 52-704-6756
WhatsApp: +1 (929) 559-7171
Website: amg-dental.com
This document was last updated on August 10, 2026.